Legal
Privacy Policy
How FlexiPod Solutions collects, uses, and protects your personal data.
Last updated: April 2025
1. Who We Are
FlexiPod Solutions is a temporary pod hire company based in Peterborough, Cambridgeshire. We provide temporary kitchen and bathroom pods to homeowners, contractors, and insurance professionals across the UK.
Contact: [email protected] | 07474 703743
2. What Data We Collect
We collect personal data when you:
- Submit an enquiry or contact form on our website
- Call or email us directly
- Enter into a hire agreement with us
The data we collect includes: your name, email address, telephone number, property address, and details of your enquiry or hire requirements.
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiry and provide a quote
- Arrange and manage your pod hire
- Communicate with your insurer or loss adjuster where authorised
- Send you relevant information about our services (where you have consented)
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance — to fulfil our obligations under a hire agreement
- Legitimate interests — to respond to enquiries and manage our business
- Consent — for marketing communications
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legal obligations. Hire records are typically retained for 7 years for accounting purposes.
6. Sharing Your Data
We do not sell or rent your personal data to third parties. We may share your data with:
- Your insurer or loss adjuster, where you have authorised us to do so
- Our service providers (e.g., email and CRM software) who process data on our behalf
- Law enforcement or regulatory authorities where required by law
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to processing based on legitimate interests
- Withdraw consent at any time
To exercise any of these rights, contact us at [email protected] or call 07474 703743.
8. Cookies
Our website uses essential cookies to ensure it functions correctly. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Phone: 07474 703743
- Address: Peterborough, Cambridgeshire